Associate Case Processing Manager
Job Summary
Leading a team in ICSR management, the full-time Associate Case Processing Manager will oversee task distribution, ensure workflow efficiency, and maintain effective client cooperation while working remotely.
Key responsibilities
- Manage and support the ICSR team, ensuring effective task distribution and workflow processes
- Create and maintain project-specific KPIs to optimize ICSR team efficiency
- Review trackers and timesheet data for accuracy while participating in ICSR processing and quality control
Required qualifications
- Life science graduate or healthcare-related qualification with experience in pharmacovigilance
- Extensive experience in pharmacovigilance, including a demonstrated line management role
- Proven ability to propose process changes and manage ICSR deviations
- Experience in creating and optimizing procedures and training for team efficiency
- Strong technical skills relevant to ICSR management
Complete Job Description
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