Associate Client Manager
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Job Summary
Supporting the Client Management team, the full-time Associate Client Manager will manage a portfolio of clients, assist in operational tasks, and ensure data accuracy while working remotely.
Key responsibilities
- Manage a portfolio of mainly passive clients, ensuring consistent service delivery and high client satisfaction
- Assist Client Managers with account management, tracking performance metrics and maintaining documentation
- Prepare routine reports and meeting materials, ensuring data integrity for client check-ins
Required qualifications
- Bachelor's degree or equivalent relevant experience
- Entry-level experience in Client Success, Customer Support, Operations, or a related field
- Experience in debt collections or Default Management
- Strong organizational skills, particularly with data entry and reporting
- Ability to learn complex software tools and internal platforms quickly
Complete Job Description
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