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Associate Customer Support Representative
Job Summary
A company is looking for an Associate Customer Support Representative (Recreation).
Key Responsibilities
- Provide superior customer service via phone, chat, and email
- Field troubleshooting questions regarding software and additional services
- Train customers on software utilization and assist with data conversion
Required Qualifications
- Ability to work until 8pm EST or later on weekdays
- Prior experience in software support via phone, chat, and/or email
- Personal or professional experience in the recreation space
- Proficient in using Windows and Microsoft Office Suite
- Prior customer service experience
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COMPLETE JOB DESCRIPTION
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Company Overview
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