Associate Data Analyst
Job Summary
Supporting an emergency communications analytics platform, the remote Associate Data Analyst (ECaTs) will assist with customer onboarding, system configuration, and user access provisioning while collaborating with cross-functional teams to ensure accurate reporting and smooth deployments.
Key responsibilities
- Support customer onboarding activities and assist with new deployments and migrations
- Configure and maintain customer/agency records, portal information, and system settings
- Provision and manage user accounts, roles, and customer access
Required qualifications
- Experience with customer onboarding, system configuration, or user provisioning/account administration
- Strong attention to detail and ability to maintain accurate records in business or technical systems
- Comfort working in web-based portals and learning new software tools and processes
- Familiarity with analytics tools, dashboards, reporting platforms, or public safety/emergency communications systems (preferred)
Complete Job Description
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