Associate Director, Client Management

Job Summary

Owning the day-to-day client relationship, the full-time Associate Director, Client Management will ensure the successful execution of influencer programs while managing multiple accounts remotely, overseeing project timelines, budgets, and team development.

Key responsibilities

• Serve as the primary point of contact for influencer and celebrity accounts, leading client meetings and managing expectations
• Oversee campaign timelines and project management tools to ensure timely delivery and alignment with client objectives
• Manage influencer budgets, track expenses, and lead monthly billing reconciliation to maintain account profitability

Required qualifications

• 5-7 years of client service or account management experience, with at least 3 years in influencer marketing
• Experience in a high-volume influencer agency setting managing multiple creators and brands
• Deep understanding of influencer budgets, including talent rates and usage rights
• Fluency in project management tools such as AirTable or Asana
• Experience overseeing or mentoring junior team members