Associate Director of Content Operations

Job Summary

Leading the strategic direction for a therapeutic-area portfolio, the full-time Associate Director of Content Operations will manage end-to-end marketing execution, oversee organizational change, and ensure content delivery excellence while collaborating with cross-functional teams and external partners.

Key responsibilities

• Drive transformational initiatives to enhance scalability, efficiency, and compliance within the content operating model
• Ensure delivery excellence and financial stewardship for content execution across the therapeutic area portfolio
• Provide strategic oversight of agency and vendor partnerships, establishing governance frameworks and performance management

Required qualifications

• Bachelor's degree required; advanced degree preferred
• Minimum 5 years of leadership experience in omnichannel marketing execution, content operations, or commercial excellence
• Proven track record in managing complex therapeutic area portfolios and driving operational transformation
• Experience overseeing agency and vendor partnerships with a focus on governance and performance management
• Strong understanding of pharmaceutical commercialization and omnichannel engagement strategies