Associate HR Business Partner

Job Summary

Supporting leaders within the Care organization, the full-time remote Associate HR Business Partner will manage performance management practices, advise on workplace accommodations, and navigate complex people matters with empathy and consistency.

Key responsibilities:

• Serve as a trusted advisor for leaders, coaching them on people-related matters and performance management
• Own performance management processes, including documentation, corrective actions, and performance improvement plans
• Analyze data and trends to provide insights and recommendations that enhance organizational performance and talent decisions

Required qualifications:

• 2+ years of experience in HR business partnering, employee relations, or performance management
• Experience in high-volume, frontline, or contact center environments supporting non-exempt employees
• Strong understanding of employment laws and HR best practices
• Proven ability to build collaborative relationships and influence leaders across various levels
• Demonstrated capability in coaching leaders through performance management processes