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Associate Program Manager
Job Summary
A company is looking for an Associate Program Manager, Access & Affordability - Patient Support Services - Remote.
Key Responsibilities
- Oversee call center performance and ensure compliance with standard operating procedures
- Manage team workloads and schedule to meet departmental goals and optimize workflows
- Audit team members' work and provide training and support for continuous development
Required Qualifications
- Bachelor's Degree or equivalent combination of education and experience
- Minimum 1 year of management or team lead experience
- At least 2 years of experience in pharmacy, healthcare, or medical billing
- Experience with insurance eligibility verification and coverage
- Previous supervisory experience of remote staff
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COMPLETE JOB DESCRIPTION
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Company Overview
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