Associate Systems Administrator

Job Summary

Seeking a motivated and customer-focused Associate Systems Administrator to join the IT Associate Experience team in a full-time remote position for candidates located within the Hampton Roads area, where they will support and administer Microsoft 365, Exchange Online, Outlook, and SharePoint environments while providing occasional support for other collaboration platforms.

Key Responsibilities

• Provide technical support and troubleshooting for Microsoft Outlook, Microsoft Teams, Exchange Online, Microsoft 365, and SharePoint environments
• Support user account administration, mailbox management, and Microsoft 365 permissions
• Assist with administration and support of hybrid Exchange environments and Microsoft 365 services

Required Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent combination of education and experience
• 1-2 years of experience in IT support, systems administration, help desk, or infrastructure support
• Experience supporting Microsoft 365 applications, including Outlook, Teams, SharePoint, or Exchange Online
• Basic understanding of Microsoft Exchange administration and email systems
• Familiarity with Active Directory user and group management