Atlassian Administrator III
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Job Summary
To support enterprise modernization initiatives for the Department of Veteran Affairs, the full-time remote Atlassian Administrator III will configure, maintain, and support standardized Atlassian environments, focusing on Jira and Confluence administration, user onboarding, and operational troubleshooting.
Key responsibilities
- Configure JCC projects, workflows, and permissions while maintaining Jira Align and administering CCC spaces
- Onboard teams in waves, adapting templates and maintaining configuration documentation while resolving service requests
- Monitor administrative hygiene, recommend preventive actions, and document operational procedures for user support
Required qualifications
- Bachelor's degree in computer science, information technology, or a related field, or equivalent experience
- 3+ years of Jira administration or enterprise application configuration experience
- Atlassian ACP-120 Jira Administration for Cloud certification or current equivalent
- Hands-on experience with Jira Cloud project configuration and user support
- ITIL 4 Foundation certification
Complete Job Description
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