Attorney-Represented Claims Associate Manager
Job Summary
Leading a team of attorney-represented bodily injury adjusters, the full-time remote Attorney-Represented Claims Associate Manager will develop strategies for employee performance, oversee complex claim negotiations, and manage escalated customer issues during Pacific Time Zone business hours.
Key responsibilities
- Develop and execute strategies to enhance employee performance and claims handling
- Oversee the negotiation of complex claim settlements and manage vendor performance
- Address escalated customer conflicts and support unit goal setting
Required qualifications
- Experience in managing attorney-represented bodily injury claims
- Strong background in claims negotiation and conflict resolution
- Proven ability to coach and mentor team members
- Familiarity with performance management processes
- Availability to work during Pacific Time Zone business hours
Complete Job Description
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