Audience Management Coordinator

Job Summary

Supporting global retail initiatives, the Audience Management Coordinator will manage permissions, optimize audience configurations, and troubleshoot issues in a remote, six-month contract role.

Key responsibilities

• Build and maintain audience segments within RPM and other systems, ensuring accuracy and compliance
• Manage manual directory groups and permissions to support nuanced audience needs
• Serve as the first point of contact for audience-related inquiries, troubleshooting issues promptly to minimize operational delays

Required qualifications

• Hands-on experience with audience and access systems such as RPM or directory groups
• Solid understanding of data privacy principles and governance policies
• Strong technical troubleshooting skills in diagnosing user access and permission issues
• Proven skill in translating complex technical processes into clear documentation
• Relevant experience in audience or access management, ideally in a corporate or retail environment