Audience Management Producer

Job Summary

To support day-to-day audience, access, permissions, and content operations, the part-time Audience Management Producer will manage high-volume access requests, troubleshoot permission issues, and create documentation for processes in an onsite role.

Key Responsibilities

• Create and maintain user audiences and configure directory groups for complex requirements
• Manage and audit content structures and user access permissions while resolving discrepancies
• Document processes and develop Standard Operating Procedures (SOPs) to improve operational efficiency

Required Qualifications

• Hands-on experience managing user access, permissions, and audience segmentation in enterprise environments
• Strong technical troubleshooting skills and experience processing access requests
• Understanding of data privacy, confidentiality, and access governance principles
• Experience supporting multiple systems, applications, or platforms
• Strong documentation skills, including SOPs and process guides