Authorization Coordinator

Job Summary

Providing day-to-day financial clearance for scheduled services, the full-time Authorization Coordinator will serve as a resource for complex referral and authorization issues, ensuring high-quality customer service while collaborating with providers and tracking patient accounts in a hybrid work environment.

Key responsibilities

• Act as a patient and family advocate by obtaining necessary information from providers and fulfilling payers' referral/authorization requirements
• Collaborate with providers and staff to facilitate the successful acquisition of referrals and authorizations
• Track patient accounts, follow up on authorization statuses, and assist in prioritizing urgent cases to minimize financial risks

Required qualifications

• High school diploma or GED equivalent
• Two years of directly-related experience
• Knowledge of medical terminology and various insurance programs such as Medicare and Medi-Cal
• Familiarity with computer systems and software relevant to the functional area
• Ability to analyze operational and procedural problems and recommend solutions