Auto Claims Adjuster
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Job Summary
Reviewing and resolving auto glass claim escalations remotely, the Auto Technical Review Glass Team Adjuster will manage complex claims submitted by third-party administrators, requiring technical analysis and customer communication.
Key responsibilities
- Review and resolve escalated auto glass claims requiring additional research and technical assessment
- Communicate effectively with customers and third-party administrators regarding claim statuses and resolutions
- Utilize auto estimating software to analyze repair information and cost estimates for claims processing
Required qualifications
- Five or more years of experience in auto claims, technical review, or related fields
- Proficiency in CCC ONE and experience with claims-management systems like NextGen
- Strong knowledge of auto estimating and the ability to review technical documentation
- Experience handling auto glass claims and working with third-party claims partners
- Demonstrated investigative and analytical skills for resolving complex claim issues
Complete Job Description
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