Auto Claims Team Lead

Job Summary

Supervising multiple teams of examiners, the full-time Auto Claims Team Lead will manage liability claims operations, provide technical direction, and ensure compliance with quality standards in a remote work environment.

Key responsibilities

• Supervises teams of examiners and technical staff, delegating duties as necessary
• Identifies trends and advises management on process improvements and issues
• Acts as a second level of appeal for client and claimant issues, ensuring proper claim adjudication

Required qualifications

• Six years of claims experience, including two years in a supervisory role
• Bachelor's degree from an accredited college or university preferred
• Licenses as required and professional certifications preferred
• Thorough knowledge of claims management processes for multiple product lines
• Strong leadership and motivational skills