Automotive BDC Account Lead
Job Summary
To support a growing remote team, the full-time Automotive BDC Account Lead will manage the day-to-day performance of assigned dealership accounts, coach BDC agents, and ensure performance goals are met while actively participating in phone production and operations.
Key Responsibilities
- Own the day-to-day performance and operational health of assigned dealership accounts
- Coach and develop BDC agents through regular call reviews and performance feedback
- Communicate directly with dealership clients to address questions and operational needs
Required Qualifications
- Prior automotive BDC or dealership experience
- Experience in roles such as Automotive BDC Representative, BDC Trainer, or Internet Sales Manager
- Strong understanding of automotive BDC operations and lead management
- Ability to balance coaching responsibilities with hands-on production
- Proficient in CRM systems and performance-driven environments
Complete Job Description
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