Azure Commerce Support Specialist

Job Summary

Coordinating Azure subscription transitions and managing exception requests, the full-time Azure Commerce Support Specialist will work remotely to validate account and billing information while collaborating with technical teams and stakeholders to ensure efficient request resolution.

Key responsibilities

• Coordinate and manage Azure subscription transitions and out-of-policy exception requests, tracking technical activities through completion
• Support complex Azure transitions across various purchasing and billing models, ensuring accurate validation of customer and partner details
• Maintain organized records and reports on incoming requests, approval types, and revenue impact while communicating progress to stakeholders

Required qualifications

• Previous experience in Azure commerce engineering or support with knowledge of Azure subscriptions and account management
• Intermediate understanding of Azure tenants, subscriptions, and various Microsoft commerce purchasing models
• Experience validating complex account data against multiple requirements and navigating internal commerce systems
• Ability to develop operational reports and track business metrics across regions and purchasing channels
• Working knowledge of project and operational management principles, including process improvement and quality control