Azure Operations Engineer

Job Summary

Supporting the end-to-end operational execution of infrastructure product launches, the full-time Azure Operations Engineer will manage launch requests from intake through closure, working remotely and collaborating with various stakeholders to ensure accuracy and timely delivery.

Key responsibilities

• Independently manage operational requests from initial intake and validation through launch preparation, submission, monitoring, issue resolution, and closure
• Investigate and reconcile discrepancies across request data, operational systems, launch documentation, and downstream requirements
• Monitor downstream execution, identify stalled activities or unexpected outcomes, and coordinate appropriate resolution or escalation

Required qualifications

• 3+ years of hands-on experience in complex operational environments, managing and resolving individual requests, records, or tickets
• Experience in product operations, catalog management, SKU management, pricing, billing, or data quality operations
• Demonstrated ability to investigate operational problems end to end, identify root causes, and determine appropriate solutions
• Strong attention to detail with the ability to reconcile information across multiple systems and data sources
• Ability to manage multiple concurrent, time-sensitive requests with competing priorities while maintaining accuracy