B2B Pet Sales Support Admin

Job Summary

Supporting the B2B Pet Sales team, the full-time B2B Pet Sales Support Admin will manage customer inquiries, maintain accurate documentation, and coordinate project timelines while working onsite in Lakeville, Minnesota.

Key responsibilities

• Serve as a primary point of contact for customer questions and requests, directing inquiries appropriately
• Deliver high-level customer service through various communication channels and manage customer portals
• Support customer onboarding and development efforts, assisting the sales team and Project Manager

Required qualifications

• High School Diploma required
• Minimum of four years of related professional experience
• Intermediate to advanced proficiency in Microsoft Office applications
• Experience managing multiple priorities in a fast-paced environment
• Ability to maintain confidentiality and handle sensitive information with discretion