Bankruptcy Call Center Representative
Job Summary
Working remotely on a full-time basis, the Bankruptcy Call Center Representative will monitor bankruptcy filings, create and maintain bankruptcy cases, and handle inbound customer inquiries related to bankruptcy processes and account status.
Key responsibilities:
- Monitor bankruptcy filings and identify related customer accounts and sub-accounts
- Create and maintain bankruptcy cases in accordance with established procedures
- Handle inbound calls from residential customers regarding bankruptcy-related inquiries and educate them on processes and account status
Required qualifications:
- High School Diploma or equivalent required
- At least 1 year of Customer Service experience required
- Call Center or Collections experience preferred
- Must be 18 years of age or older
- Ability to apply basic mathematical concepts
Complete Job Description
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