Benefits Service Center Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing exceptional client support, the remote Benefits Service Center Specialist will handle inquiries, resolve issues, and deliver accurate information, ensuring a positive client experience while collaborating with the Service Center Team Leader.
Key responsibilities
- Respond promptly and professionally to client inquiries via phone, email, or chat, documenting interactions in the CRM system
- Maintain adherence to service center standards and participate in quality assurance reviews and ongoing training
- Stay informed of product updates and provide accurate information to clients, ensuring clarity in communications
Required qualifications
- High school diploma required; Associate's or Bachelor's degree preferred
- Minimum of 1-2 years of experience in a customer service or call center environment
- Proven experience in employee benefits claims and/or benefits account management
- Proficiency in Microsoft Office Suite and familiarity with CRM systems
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 38,022 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
