Benefits Systems Support Administrator

Job Summary

Supporting the delivery and adoption of benefits administration platforms, the full-time Benefits Systems Support Administrator will provide training, implementation support, and ongoing client service to internal teams, brokers, and clients, while working in a hybrid environment.

Key responsibilities

• Monitor and manage shared mailboxes to ensure timely responses to requests
• Coordinate and schedule platform demonstrations and training sessions for stakeholders
• Support all phases of implementation and renewal projects to meet client expectations

Required qualifications

• 3+ years of experience in employee benefits, preferably in a group benefits environment
• High School Diploma or GED required; Bachelor's degree preferred
• Experience with benefits administration systems or related applications
• Strong administrative and organizational skills with a high degree of accuracy
• Proficiency with Microsoft Office, especially Excel