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BI Analytics Manager
Job Summary
A company is looking for a BI & Analytics Manager who will be responsible for customer engagement, business intelligence, team leadership, data-driven decision making, and performance metrics.
Key Responsibilities:
- Build and maintain strong relationships with key clients, understanding their unique needs and challenges
- Leverage advanced analytics to uncover actionable insights from transportation data and translate them into meaningful recommendations for clients
- Lead and mentor a team of customer success professionals, ensuring exceptional service and high customer satisfaction levels
Required Qualifications:
- Bachelor's degree in Business, Analytics, Transportation, or related field; Master's degree preferred
- Proven experience in customer success management with a focus on data-driven solutions in the transportation industry
- Strong background in business intelligence, data analytics, and transportation analytics
- Proficiency in data visualization tools (e.g., Tableau, Power BI) and analytics platforms
- Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment
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COMPLETE JOB DESCRIPTION
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