Bilingual Account Management Advisor
Job Summary
Providing exceptional customer service and account management, the remote Bilingual Account Management Advisor will assist clients with troubleshooting, account reviews, and maintaining effective relationships while working part-time or full-time hours scheduled between 8:00 am and 5:00 pm MST.
Key responsibilities
- Answer inbound calls and respond to emails while troubleshooting issues with devices
- Manage accounts by assisting with replacing devices, adding/removing, and renewing lines of service
- Maintain accurate records of customer communications and escalate issues as needed
Required qualifications
- High School Diploma or GED; some college preferred
- Previous help desk or call center experience preferred
- Excellent digital navigation skills
- Strong time-management skills and ability to handle multiple responsibilities
- Empathy and a positive, customer-focused attitude
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,247 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
