Bilingual Answering Service Agent
Job Summary
Fluent in both Spanish and English, the part-time Bilingual Answering Service Agent will answer calls, take messages, and utilize specialized software to manage client communications while working remotely for 15-25 hours per week, including a required weekend day.
Key responsibilities
- Answer incoming calls and take messages using a computer
- Utilize Apello's software to collect information from callers and relay messages to clients as directed
- Interact with callers in a courteous and professional manner
Required qualifications
- Fluent in both Spanish and English
- Typing speed of 35+ words per minute
- Previous experience in customer service preferred
- High school diploma preferred, with consideration for high-performing high school students
- Ability to work one weekend day every week and on some holidays
Complete Job Description
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