Bilingual Call Center Agent
Job Summary
To support a dynamic customer service environment, the full-time Bilingual Call Center Agent will manage customer inquiries, fulfill requests, and sell parts while working remotely in the USA.
Key responsibilities
- Answer customer calls and provide information on products and services
- Handle customer inquiries and resolve complaints effectively
- Recognize up-sell opportunities and complete transactions accurately
Required qualifications
- High school diploma or equivalent
- Proficiency in English and Spanish for effective communication
- Experience in a call center or customer service environment
- Knowledge of supplies, equipment, and mechanical parts
- Proficient in relevant computer applications
Complete Job Description
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