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Bilingual Call Center Specialist

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Location: Remote
Compensation: Hourly
Reviewed: Tue, Oct 27, 2026
This job expires in: 30 days

Job Summary

Providing consistent, quality customer service, the full-time Bilingual Call Center Specialist will manage calls, schedule appointments, and assist patients with inquiries while working remotely in Eastern Standard Time.

Key responsibilities
  • Actively manage calls to enhance customer experience and build relationships
  • Schedule appointments and transmit messages to the clinical team
  • Demonstrate proficient data entry skills and maintain confidentiality while addressing patient inquiries
Required qualifications
  • Bilingual in English and Spanish is required
  • Associate's Degree
  • Experience in a Call Center or busy phone system
  • Electronic appointment scheduling experience
  • Remote workers must have access to reliable, high-speed Internet

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