Bilingual Call Center Specialist
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Location: Remote
Compensation: Hourly
Reviewed: Tue, Oct 27, 2026
This job expires in: 30 days
Job Summary
Providing consistent, quality customer service, the full-time Bilingual Call Center Specialist will manage calls, schedule appointments, and assist patients with inquiries while working remotely in Eastern Standard Time.
Key responsibilities
- Actively manage calls to enhance customer experience and build relationships
- Schedule appointments and transmit messages to the clinical team
- Demonstrate proficient data entry skills and maintain confidentiality while addressing patient inquiries
Required qualifications
- Bilingual in English and Spanish is required
- Associate's Degree
- Experience in a Call Center or busy phone system
- Electronic appointment scheduling experience
- Remote workers must have access to reliable, high-speed Internet
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