Bilingual Clinical Coordinator Assistant

Job Summary

To support a growing healthcare team, the full-time Bilingual Clinical Coordinator Assistant will provide administrative support to Clinical Coordinators in a fully remote capacity, focusing on maintaining medical records, processing supply orders, and ensuring timely communication with injured workers and healthcare providers.

Key responsibilities

• Collaborate with Clinical Coordinators to ensure compliance with follow-up procedures and maintain communication with vendors and providers
• Organize and manage individual workload to meet documentation and timeliness standards while assisting in triaging patient needs
• Utilize AI tools and new technologies to enhance efficiency and support day-to-day tasks in alignment with established processes

Required qualifications

• At least three years of healthcare-related experience (e.g., hospital, medical office, Occupational Health)
• College credit in a relevant field such as healthcare, office management, or business
• Knowledge of injured workers' rights and commitment to maintaining confidentiality of Protected Health Information (PHI)
• Proficiency in English and Spanish is required
• Familiarity with medical terminology and excellent organizational skills