Bilingual Customer Service Representative
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing warm and friendly customer service from a fully remote setting, the full-time Bilingual Customer Service Representative will assist loan holders with inquiries, verify account information, and support customers in making monthly payments.
Key responsibilities
- Welcome new customers and review loan information with them
- Interact with customers to resolve inquiries about products and services
- Make outbound calls to customers who are up to 29 days delinquent
Required qualifications
- Fluency in both English and Spanish, with effective communication skills
- 2-3 years of customer service experience, preferably in a call center
- Proficiency in Microsoft Outlook; experience with a CRM program is desired
- Some college education or a college degree preferred
- Availability to work late 1-2 nights a week and a rotating Saturday schedule
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 37,697 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
