Bilingual Customer Service Representative
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Job Summary
Seeking Bilingual Customer Service Representatives fluent in Spanish and English, the full-time temporary role will provide critical support connecting individuals to emergency shelter and resources from a remote work environment in specific states (FL, GA, NC, MI, PA, SC, TX, VA) from November to April.
Key responsibilities
- Assist customers by connecting them to emergency shelter and resources
- Maintain 100% attendance during orientation and training sessions
- Navigate multiple systems effectively while providing customer support
Required qualifications
- Fluent in both Spanish and English (spoken and written)
- Previous call center or customer service experience
- Experience working remotely is preferred
- Must have open availability, including weekends
- Reside in one of the specified states (FL, GA, NC, MI, PA, SC, TX, VA)
Complete Job Description
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