Bilingual Customer Success Advisor
Job Summary
Empowering new B2B clients from day one, the full-time remote Bilingual Customer Success Onboarding Advisor will ensure successful account activation, deliver training sessions, and provide ongoing support to help clients secure their initial bookings within the first month of their subscription.
Key responsibilities
- Deliver training sessions to new clients and assist in setting up their Booksy accounts based on specific needs
- Proactively engage with clients through phone, email, or WhatsApp to drive activation milestones and address any challenges
- Provide expert-level guidance on application functionality to maximize client satisfaction and platform utilization
Required qualifications
- Experience in onboarding, customer success, sales, or similar roles
- Fluency in both English and Spanish
- Strong organizational skills with the ability to respond quickly to customer needs
- Experience with proactive outreach strategies to enhance client engagement
- Knowledge of solutions such as Salesforce or Google Suite is an asset
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,986 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
