Bilingual Enrollment Specialist
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Job Summary
To support a compassionate cancer care experience, the full-time Bilingual Enrollment Specialist will engage with prospective members through outbound calls, educate them on services, and facilitate their enrollment in the program while working remotely.
Key responsibilities
- Conduct 80-100 outbound calls daily to inform eligible members about Thyme Care's services and support
- Document member needs and preferences to ensure effective care and build trusting relationships
- Participate in coaching sessions and apply feedback to meet quality and productivity goals
Required qualifications
- Bilingual in English and Spanish
- Experience in sales or a fast-paced environment, preferably in healthcare
- Proficiency with technology, including Zoom, Google Suite, and Slack
- Ability to work in a private and secure environment to ensure member privacy
- Strong listening skills and a member-first approach to communication
Complete Job Description
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