Bilingual French Roadside Assistance Agent
Job Summary
Fluent in both French and English, the full-time Bilingual French Roadside Assistance Agent will assist customers in real-time by handling incoming and initiating outbound calls to provide support during their moving process, all while working remotely.
Key responsibilities
- Assist customers by managing calls and coordinating with roadside assistance service providers
- Follow established methods and procedures to ensure customer safety and satisfaction
- Meet quality-related metrics and goals while handling customer inquiries with professionalism and care
Required qualifications
- Fluency in both English and French
- Intermediate keyboarding and computer skills
- Ability to express empathy and compassion in customer interactions
- General knowledge of U.S. and Canada geography
- Willingness to incorporate feedback for continuous improvement
Complete Job Description
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