Bilingual Immigration Intake Coordinator

Job Summary

To support a growing immigration law practice, the remote Bilingual Immigration Intake Coordinator will manage the Intake team, ensuring timely collection of client information, overseeing quality standards, and preparing actionable pre-consultation notes.

Key responsibilities

• Coordinate the Intake team to ensure all client leads are fully collected and logged within 24 hours
• Oversee compliance with deadlines and quality standards, reviewing team work and correcting deviations
• Identify process improvements and train the team to enhance overall work standards

Required qualifications

• Prior experience leading or coordinating a team in a similar environment
• Proven ability to collect client information accurately and completely
• Strong attention to detail for reviewing team work and identifying gaps
• Ability to manage multiple cases and people under pressure
• Flexible schedule with willingness to work various shifts as needed