Bilingual Immigration Intake Coordinator

Job Summary

To support a growing immigration practice, the remote Bilingual Immigration Intake Coordinator will manage the Intake team, ensuring timely collection and logging of client information, overseeing quality and deadline compliance, and preparing actionable pre-consultation notes.

Key responsibilities

• Coordinate the Intake team, ensuring all client leads are collected and logged within 24 hours
• Oversee quality standards and deadline compliance, reviewing team work and correcting deviations
• Prepare and review pre-consultation notes to equip consultants with essential client data

Required qualifications

• Prior experience leading or coordinating a team in a deadline-driven environment
• Proven ability to collect client information accurately and completely
• Strong attention to detail and sound judgment for reviewing team outputs
• Ability to manage multiple cases and maintain professionalism under pressure
• Flexible availability to work various shifts as needed