Bilingual Medical Scheduling Specialist

Job Summary

Supporting scheduling functions in a fully remote capacity, the Bilingual Medical Scheduling Specialist will manage patient appointment scheduling, address general patient needs, and ensure accurate communication with clinical staff while being the first point of contact for patients.

Key responsibilities

• Completes accurate patient appointment scheduling across multiple clinics
• Receives and addresses scheduling needs through various communication channels, including phone and email
• Verifies patient demographics and insurance information to ensure compliance with requirements

Required qualifications

• H.S. Diploma or GED required; Bachelor's Degree in a related field preferred
• 1-3 years of experience in scheduling, operations, or healthcare administration required
• 1-3 years of experience in physician/provider scheduling or call center operations
• Bilingual in English and Spanish