Bilingual Mental Health Coordinator

Job Summary

To coordinate patient appointments and enhance engagement, the full-time Bilingual Mental Health Patient Coordinator will manage scheduling, communicate essential information regarding insurance and financial responsibilities, and provide excellent customer service in a remote setting.

Key responsibilities

• Schedule, reschedule, and cancel patient appointments while adhering to practice protocols
• Communicate insurance benefits and financial obligations clearly to patients and handle billing inquiries
• Maintain patient information and collaborate with billing teams to resolve coverage issues

Required qualifications

• Bilingual in Spanish is required
• Experience with insurance eligibility is essential
• Bachelor's degree preferred
• Strong organizational skills and attention to detail are necessary
• Ability to multitask and work effectively in a team-driven environment