Bilingual Patient Intake Coordinator
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Job Summary
To support a growing healthcare practice, the full-time Bilingual Patient Intake Coordinator will manage patient interactions through inbound and outbound calls, verify insurance, and secure appointments across over 60 clinics, all while working remotely in Latin America.
Key responsibilities
- Serve as the first point of contact for new patient leads through phone, email, and text communications
- Verify insurance coverage, initiate authorization requests, and manage CRM/EMR documentation
- Guide patients in booking consultations and troubleshoot any concerns to improve conversion rates
Required qualifications
- Fluent in English and Spanish for live patient calls
- Experience in medical call centers, front desk scheduling, or insurance-based sales
- Ability to work full-time on US time zone hours, including evenings and one weekend day
- Own a computer, noise-cancelling headset, webcam, and have reliable high-speed internet
- Based in Latin America as an independent contractor
Complete Job Description
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