Bilingual Quality Improvement Analyst
Job Summary
A company is looking for a Bilingual Quality Improvement Analyst to provide quality assurance and support for crisis intervention services in both Spanish and English.
Key Responsibilities:
- Collaborate with team members to complete quality improvement reviews and provide feedback on crisis intervention conversations
- Analyze quality improvement data to identify trends and areas for enhancement
- Optimize internal review procedures and maintain standard operating procedures
Required Qualifications:
- 2+ years of professional crisis intervention experience beyond volunteerism
- Fluency in Spanish and English
- Intermediate knowledge of quality improvement and quality assurance processes
- Willingness to complete updated volunteer Crisis Counselor training
- Intermediate G-suite and technical skills
Complete Job Description
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