Bilingual Sales Specialist
Job Summary
Connecting with customers through various channels, the remote Bilingual Sales Specialist will manage inbound and outbound communications, resolve inquiries, and meet sales objectives while providing excellent customer service.
Key responsibilities
- Engage with customers via phone, email, chat, and social media to address inquiries and concerns
- Calmly de-escalate issues and escalate interactions when necessary
- Track call-related information for auditing and reporting purposes while meeting defined sales objectives
Required qualifications
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- General knowledge of Windows-based systems
Complete Job Description
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