Bilingual Spanish Customer Service Agent
Job Summary
Fluent in both Spanish and English, the full-time temporary Bilingual Spanish Customer Service Agent will provide essential support to individuals seeking emergency shelter and resources while working remotely from designated states.
Key responsibilities
- Assist customers in connecting to emergency resources and shelter services
- Navigate multiple systems efficiently while addressing customer inquiries
- Maintain 100% attendance during orientation and training sessions
Required qualifications
- Fluency in both Spanish and English (spoken and written)
- Previous call center or customer service experience
- Experience working remotely is preferred
- Technical proficiency with Windows 11 and ability to meet specific computer requirements
- Availability for flexible scheduling, including weekends
Complete Job Description
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