Bilingual Spanish Customer Service Agent
Job Summary
To support individuals in need, the full-time temporary Bilingual Spanish Customer Service Agent will provide critical assistance connecting people to emergency shelter and resources while working remotely from designated states.
Key responsibilities
- Assist customers in accessing emergency shelter and resources through effective communication
- Navigate multiple systems to provide timely and accurate support to clients
- Maintain 100% attendance during orientation and training sessions
Required qualifications
- Fluent in both Spanish and English, with strong spoken and written communication skills
- Previous experience in a call center or customer service environment
- Proficiency with technology and ability to manage multiple applications simultaneously
- Open availability, including weekends, is mandatory
- Must meet specific computer and internet requirements for remote work
Complete Job Description
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