Bilingual Spanish Customer Service Rep
Job Summary
Fluent in both English and Spanish, the full-time Bilingual Spanish Customer Service Rep will provide technical support and customer service remotely, assisting customers with billing, programming, and troubleshooting while promoting DISH TV products and services.
Key responsibilities
- Handle back-to-back customer service and technical support calls throughout the shift
- Engage with a diverse customer base to address needs and resolve technical issues
- Promote products and services to enhance customer satisfaction and value from DISH TV
Required qualifications
- High school diploma or GED
- Six months of related customer service and troubleshooting experience
- Fluency in English and Spanish
- Ability to work flexible shifts, including evenings and weekends
- Reside in eligible states including Texas, Florida, and others specified
Complete Job Description
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