Bilingual Spanish Customer Service Representative
Job Summary
Fluent in both Spanish and English, the full-time Bilingual Spanish Customer Service Representative will provide essential support for individuals seeking emergency shelter and resources while working remotely from designated states.
Key responsibilities
- Assist customers in accessing emergency shelter and resources through effective communication
- Navigate multiple systems and tools to provide timely and accurate support
- Maintain reliable attendance during orientation and training sessions, adhering to open availability requirements
Required qualifications
- Fluency in both Spanish and English (spoken and written)
- Previous call center or customer service experience
- Experience working remotely is preferred
- Technical proficiency with a Windows 11 PC and ability to meet specified equipment requirements
- Open availability, including weekends, for scheduling purposes
Complete Job Description
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