Bilingual Spanish Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Bilingual Spanish Customer Service Representative will manage customer inquiries related to billing, programming, and technical troubleshooting while working remotely and engaging with a diverse consumer base.
Key responsibilities
- Handle back-to-back tech support and customer service calls throughout the shift
- Promote products and services to enhance customer experience and satisfaction
- Provide effective solutions for customer needs and technical issues
Required qualifications
- High school diploma or GED
- Six months of related customer service and troubleshooting experience
- Fluency in English and Spanish
- Ability to work flexible shifts, including evenings and weekends
- Reside in eligible states: Florida, Georgia, Idaho, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, Utah, New Mexico, Tennessee, Wyoming, or Texas
Complete Job Description
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