Bilingual Spanish Customer Service Representative
Job Summary
Fluent in both Spanish and English, the full-time Bilingual Spanish Customer Service Representative will provide essential support connecting individuals to emergency shelters and resources while working remotely from designated states.
Key responsibilities:
- Assist customers by connecting them to emergency services and resources
- Navigate multiple systems efficiently to provide timely support
- Maintain a reliable attendance record during orientation and training sessions
Required qualifications:
- Fluency in both Spanish and English (spoken and written)
- Previous experience in a call center or customer service environment
- Open availability, including weekends
- Experience working remotely is a plus
- Technical proficiency with a Windows 11 PC and necessary hardware specifications
Complete Job Description
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