Bilingual Spanish Customer Service Representative
Job Summary
Fluent in both Spanish and English, the full-time temporary Bilingual Spanish Customer Service Representative will provide essential support connecting individuals to emergency shelter and resources while working remotely from designated states.
Key responsibilities:
- Assist customers in accessing emergency shelter and resources through effective communication
- Navigate multiple systems and tools to provide timely and accurate support
- Maintain 100% attendance for orientation and training sessions, adhering to open availability requirements
Required qualifications:
- Fluency in both Spanish and English, spoken and written
- Previous experience in a call center or customer service role
- Technical proficiency with Windows 11 and ability to use dual monitors
- Reliable internet connection with specified speed and stability requirements
- Open availability, including weekends, for scheduling purposes
Complete Job Description
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