Bilingual Technical Support
Job Summary
Providing exceptional service, the full-time Bilingual Technical Customer Support representative will engage with Spanish and English-speaking customers to resolve technical issues, assist with device maintenance, and enhance customer experience remotely.
Key responsibilities
- Deliver prompt and efficient support by engaging directly with customers through various communication channels
- Act as an advocate for customers by understanding their needs and reporting areas for improvement
- Collaborate with other teams to identify and escalate emerging issues while maintaining high-quality support
Required qualifications
- 2+ years of customer service experience
- Fluency in Spanish, including speaking, writing, and reading
- Experience with Microsoft Office products and applications
- Ability to work a flexible schedule, including weekends and holidays
- Proven ability to identify and troubleshoot issues logically and efficiently
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,019 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
