Bilingual Transportation Scheduler

Job Summary

To support efficient transportation services, the part-time Bilingual Transportation Scheduler will manage trip assignments and completions in real-time, ensuring effective communication with co-workers and drivers while utilizing computerized scheduling systems remotely.

Key responsibilities

• Manage trip assignments and completions in real-time using an electronic ride system
• Communicate continuously with co-workers to verify patient pick-up and drop-off details
• Assist with next-day preparations, including reviewing and adjusting trip assignments and drivers' schedules

Required qualifications

• High school diploma or equivalent required; 1 year of college preferred
• Fluent oral Spanish and English skills, with strong reading and writing abilities in English
• 1 year of customer service experience required; healthcare industry experience preferred
• 1+ years of transit experience with computerized scheduling or dispatching required
• Ability to work independently and maintain excellence in service while managing multiple tasks simultaneously